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Cannot clean PC of virus

  1. #1
    Junior Member Репутация
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    22.04.2010
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    Cannot clean PC of virus

    Hi. I am having some difficulty getting my pc to clean up. I have run the anti-virus program Kaspersky Virus Removal Tool, but cannot remove the virus without crashing my machine completely seeing how it has infected key files. I have also attached the requested files after using Macafee to scan the file before emailing it to another computer to post to this site. Whatever virus I have, I cannot get to any anti-virus websites or Microsoft update websites at all.
    I have attached the system info zip file that Kapersky assembles and here is my Hijackthis log file:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:32:47 PM, on 4/22/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Digital Media Reader\readericon45G.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\zHotkey.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\WINDOWS\System32\Rundll32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\TEMP\xq8i.exe
    C:\WINDOWS\TEMP\xq8i.exe
    C:\WINDOWS\system32\PereSvc.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\BitTorrent\bittorrent.exe
    C:\Documents and Settings\Owner.KOPA-1782\Application Data\Simply Super Software\Trojan Remover\ols1F2.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.h...s=DTP&M=GT4024
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.h...s=DTP&M=GT4024
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.h...s=DTP&M=GT4024
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.h...s=DTP&M=GT4024
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.h...s=DTP&M=GT4024
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
    O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [Cleanup] C:\DOCUME~1\OWNER~1.KOP\LOCALS~1\Temp\201042212832 _mcappins.exe /v=3 /cleanup
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [msci] C:\DOCUME~1\OWNER~1.KOP\LOCALS~1\Temp\201042212820 _mcinfo.exe /insfin
    O4 - HKLM\..\Run: [xrhukt] RUNDLL32.EXE C:\WINDOWS\system32\msmesslb.dll,w
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Policies\Explorer\Run: [zh5l] C:\WINDOWS\TEMP\xq8i.exe
    O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
    O4 - Startup: setup_9.0.0.722_21.04.2010_23-14.lnk = C:\Documents and Settings\Owner.KOPA-1782\Desktop\Virus Removal Tool\setup_9.0.0.722_21.04.2010_23-14\startup.exe
    O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
    O23 - Service: peresvc Service (peresvc) - ifdef sys - C:\WINDOWS\system32\PereSvc.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

    --
    End of file - 5012 bytes
    ===========================

    Any help and whatever code I need to use on Kaspersky to use the Manual removal would be greatly appricated. I cannot afford to reformat my PC until I know what files I can save or I loose my entire business and all of my college school work.
    Thanks y'all!

  2. #2
    VIP Репутация Репутация Репутация Репутация Репутация Репутация Репутация Репутация Репутация Репутация Репутация Аватар для Aleksandra
    Регистрация
    13.01.2007
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    1. Please, disable System Restore and antivirus (if you have).
    2. Execute this script in AVPTool:

    Код:
    begin
    SetAVZGuardStatus(True);
     QuarantineFile('C:\WINDOWS\System32\userinit.exe','');
     QuarantineFile('C:\WINDOWS\system32\msmesslb.dll','');
     QuarantineFile('c:\windows\temp\xq8i.exe','');
     TerminateProcessByName('c:\windows\temp\xq8i.exe');
     QuarantineFile('c:\windows\system32\w.exe','');
     TerminateProcessByName('c:\windows\system32\w.exe');
     QuarantineFile('c:\windows\fonts\services.exe','');
     TerminateProcessByName('c:\windows\fonts\services.exe');
     QuarantineFile('c:\windows\system32\3184.exe','');
     TerminateProcessByName('c:\windows\system32\3184.exe');
     DeleteFile('c:\windows\system32\3184.exe');
     DeleteFile('c:\windows\fonts\services.exe');
     DeleteFile('c:\windows\system32\w.exe');
     DeleteFile('c:\windows\temp\xq8i.exe');
     RegKeyParamDel('HKEY_LOCAL_MACHINE','Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run','zh5l');
     RegKeyParamDel('HKEY_LOCAL_MACHINE','Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run','exec');
    BC_ImportDeletedList;
    ExecuteSysClean;
    BC_Activate;
    RebootWindows(true);
    end.
    3. After reboot execute this script in AVPTool:

    Код:
    begin
     CreateQurantineArchive(GetAVZDirectory+'quarantine.zip');
    end.
    Upload file quarantine.zip, by link http://virusinfo.info/upload_virus.php?tid=76833

    4. Make a new log of AVPTool.
    Сердце решает кого любить... Судьба решает с кем быть...

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