Hi,
My window defender notices the trojan.downloader: win32/Renos.DZ. However, after deleting it by window defender, it continues to annouce the same issue. Can you help me to fix it?
Thank you,
Hi,
My window defender notices the trojan.downloader: win32/Renos.DZ. However, after deleting it by window defender, it continues to annouce the same issue. Can you help me to fix it?
Thank you,
All the tools have to be started AS ADMINISTRATOR
What Antivirus do you use? WinDefender? Kaspersky? It's not recommended to have more than one on-access scanner.
BTW: Kaspersky's new version 2010 is issued.
Switch off/Disable:
- Antivirus and and, if you have - Firewall.
- System Restore
- Execute following script
After reboot execute following scriptКод:begin SearchRootkit(true, true); SetAVZGuardStatus(True); TerminateProcessByName('C:\Windows\msa.exe'); QuarantineFile('C:\Windows\system32\textwareilluminatorbaseProtocol.dll',''); QuarantineFile('C:\Windows\msa.exe',''); DeleteFile('C:\Windows\system32\textwareilluminatorbaseProtocol.dll'); DeleteFile('C:\Windows\msa.exe'); DelCLSID('{CE5CD329-1650-414A-8DB0-4CBF72FAED87}'); BC_ImportAll; ExecuteSysClean; BC_Activate; SetAVZPMStatus(True); RebootWindows(true); end.
- Remove BonjourКод:begin CreateQurantineArchive('C:\quarantine.zip'); end.
- Clean Temp-Maps, Cache of Browsers, Recycler. Use Windows service tool cleanmgr or CCleaner or ClearProg
- Close all the programs and start only Internet Explorer!!!
- Repeat 3 log files.
- Switch Antivirus and, if you have - Firewall, on.
- Go On-Line
- Upload the C:\quarantine.zip over the link Upload quarantined files on the top of this page.
- Attach 3 logs to your new post..
I use Kaspersky as virus scanner. The window defend is automically installed when installing window. Also, I forgot to set password for the zip file. Here are 3 logs
Последний раз редактировалось tungproa1; 06.07.2009 в 04:54.