I have run the manual Collect System Info and am unsure what to do from here....please advise...I have included the report zip file in this message.
thanks!
I have run the manual Collect System Info and am unsure what to do from here....please advise...I have included the report zip file in this message.
thanks!
Close/unload all the programs excepted AVZ and Internet Explorer
Switch off:
- Antivirus and and, if you have - Firewall.
- System Restore
- Execute following script
After reboot:Код:begin SearchRootkit(true, true); SetAVZGuardStatus(True); TerminateProcessByName('c:\docume~1\dianar~1\locals~1\temp\csrssc.exe'); QuarantineFile('c:\docume~1\dianar~1\locals~1\temp\csrssc.exe',''); QuarantineFile('C:\WINDOWS\system32\tyshb36rfjdf.dll',''); QuarantineFile('C:\WINDOWS\kernel32.exe',''); DeleteFile('C:\WINDOWS\kernel32.exe'); DeleteFile('C:\WINDOWS\system32\tyshb36rfjdf.dll'); DeleteFile('c:\docume~1\dianar~1\locals~1\temp\csrssc.exe'); BC_ImportAll; ExecuteSysClean; BC_Activate; RebootWindows(true); end.
- Clean Temp-Maps, Cache of Browsers, Recycler. Use Windows service tool cleanmgr or CCleaner or ClearProg
- Close all the programs and start only Internet Explorer!!!
- Repeat 3 log files in accordance with the rules.
- Switch Antivirus and, if you have - Firewall, on.
- Go On-Line
- Upload the quarantine in accordance with Appx. 3 of the rules.
- Attach 3 logs to your new post..
I could not run DrWeb - CureIT! but I did get the other 2 logs. THanks for your help.