Win 7 very very slow.

Hi,

My sisters computer is ver very slow. please help.

attached are the 2 avz logs and 1 hijackthis log.


thanks

Hal

computer has eser NOD32 antivirus software. Is that ok?

[QUOTE=halim.matin;604017]Win 7 very very slow.[/QUOTE]It's not Win7 but Vista SP1. You must install SP2
[QUOTE=halim.matin;604017]computer has eser NOD32 antivirus software. Is that ok?[/QUOTE]
Computer hasn't NOD, but AVG7. You must install the latest version of AVG.

- [URL="http://virusinfo.info/showthread.php?t=9207"]Execute following script[/URL]
[CODE]begin
QuarantineFile('C:\Windows\system32\DRIVERS\idsvc.sys','');
CreateQurantineArchive('C:\quarantine.zip');
end.
[/CODE]
- Upload the C:\quarantine.zip here: [url]http://virusinfo.info/upload_virus_eng.php?tid=73645[/url]

hi
i uninstalled AVG7
I uninnstalled NOD32
I could not install SP2

i ran the script, but could not upload, said it had already been done??!?

quarantine attached

[QUOTE=halim.matin;605027]
I could not install SP2[/QUOTE]Why?

hi,
can not install SP2. I think its because the C: has only 3gb left. I tried to delete files, but still no space is freed??!?!?!

can not upload quarantine file it says:
Upload error. This file already was uploaded before.

[QUOTE=halim.matin;605704]I think its because the C: has only 3gb left. I tried to delete files, but still no space is freed??!?!?![/QUOTE]Did you try to clean your disk with CCLeaner? Temp-Files? System Recovery? Hotfixes?
Which program could be removed?
Yes, I know such problem: SP-Installer must extract all the files to the disk an then begin the installation itself.
You coud ask by your friends or by any internet cafй - possibly they just have the disk with SP2 or will be so kind and allow you to download the ISO-Image and burn the installtion-DVD.
[QUOTE=halim.matin;605704]
can not upload quarantine file it says:
Upload error. This file already was uploaded before.[/QUOTE]It's OK :)

Ich sehe grade: Du bist aus Deutschland :). Dann dьrfte es kein Problem sein, eine Disk mit SP2 for Vista zu finden (leider habe ich persцnlich keine, da kein Vista OS je gehabt habe :)).

[QUOTE='Rene-gad;605819']Ich sehe grade: Du bist aus Deutschland . Dann dьrfte es kein Problem sein, eine Disk mit SP2 for Vista zu finden (leider habe ich persцnlich keine, da kein Vista OS je gehabt habe ). [/QUOTE]

:-) I'm not from Germany, I'm in England :-)

I will try and get (or down load ISO image) of SP2.

[QUOTE=halim.matin;605885]:-) I'm not from Germany, I'm in England :-)
[/QUOTE]Oh, sorry, it seems I've look at IP any other user's :D But I suppose, in England that's not a problem too ;).

ok.
I downloaded a ISO of SP2. But it did not install even though I have 4.8Gb of space.
It said:

Error: E_FAIL(0x80004005).

I think some other program is not allowing it to install.
Advice please!

[QUOTE=halim.matin;607487]
Advice please![/QUOTE]
google please :) : [url]http://support.microsoft.com/kb/947366/en-us[/url]

OK.
I have tried everything. And it still doesnt install. PLease find attached a Print screen of all the programs. please advise, as to which one is causing the problem. ;-)
Thanks

[QUOTE=halim.matin;608456]PLease find attached a Print screen of all the programs. [/QUOTE]
Not found :O
Is your Vista-Installation legal?

attached is program list
Vista is genuine.
thanks

[QUOTE=halim.matin;610624]attached is program list[/QUOTE]It seems to be OK. Java RE should be updated!

I've saved all personal docs/files on to a dvdr. I'm going to re-install win XP on to laptop after formatting!

[QUOTE=halim.matin;610836]I'm going to re-install win XP on to laptop after formatting![/QUOTE]If you bought the laptop with pre-installed Vista, it could be possible, that you will not be able to install WinXP.

ok,
so i'll ask my sister if she has the orginal vista cd, and i will re-install that.

[QUOTE=halim.matin;611129]
so i'll ask my sister if she has the orginal vista cd, and i will re-install that.[/QUOTE]I'm quite sure, ACER doesn't deliver his PC and laptops System-CD with. Normally it's a special recovery partition on HD. Be carefull!