Hi all,
My 'Full Scan' gets hung-up every time after reaching a certain level. As soon as it reaches 72%, the scan gets hung-up.
Earlier, it found a virus, it the form of Trojan, in its last finished scan. As per the recommendation, I sent the affected file to the 'quarantine' section. Though, strangely enough, after 15 minutes a small pop-up window appeared in the right-hand bottom of my screen, stating that the affected file could be restored to its original location since the Kaspersky did not find any problem with the file.
I restored the file and ran the 'Full Scan' once again just out of curiosity. Sadly enough, none of the scans ever completed fully after that restoration I just mentioned above.
The Virus Removal Tool found quite-a-few affected files and advised me to get in touch with you for manual deletion of those and fix the computer.
My computer is running awfully slowly. An early response will be whole-heartedly appreciated.
Thanks.
Hi,
My quarantine folder is empty and I can not remember the files that I restored.
However, under the ‘Detected Threats’ in the ‘Protection State’ I can see quite-a-few files in the sections named as, ‘Deleted(2)’, ‘Detected(11)’, ‘Suspicious(3)’ and ‘Infected (1)’.
What should I do now?
Thanks.