Dear customer:
We are enclosing a link to the updated signature file.
http://www.pandasecurity.com/homeuse...mer/disclaimer
This file has been created in order to detect and disinfect your malware. We will shortly make available to all our customers the new certified signature file, which will be accessible through the automatic updates.
Once the virus signature file is downloaded, please follow the procedure below:
1.- Decompress the PAV.ZIP file in the directory in which your antivirus is installed. If the signature file cannot be replaced, use the tool with such object, that can be downloaded from the following URL:
http://www.pandasecurity.com/homeuse...claimer-update.
2.- Restart your computer and use your antivirus normally.
Should you have any question about this process, you may contact our technical support department (
[email protected]), where you will be given the appropriate indications.
The file avz00002.dta belongs to the worm W32/Gaobot.OXI.worm, due to the nature of the file, it can only be deleted.
The following advice will help you to eliminate the W32/Gaobot.OXI.worm and protect yourself against it in future.
Visit our web page with information about the malware:
http://www.pandasecurity.com/homeuse...IdVirus=144249
Follow the instructions on how to eliminate the malware:
http://www.pandasecurity.com/homeuse...idvirus=144249
If your computer has Windows Millennium or Windows XP installed, you can find information to permanently remove all trace of the virus in the following URL:
Windows Milenium
http://www.pandasecurity.com/homeuse...=17&IdIdioma=2
Windows XP
http://www.pandasecurity.com/homeuse...=18&IdIdioma=2
At
http://www.pandasecurity.com/homeusers/security-info there is extensive information on all malware detected by our antivirus, as well as the steps to take to remove them from your system.
If you want more information on how to update your antivirus and the action to take when new viruses appear, visit our Support pages at:
http://www.pandasecurity.com/homeusers/support. You will also find full information and FAQs about your product.
We hope this answer has been helpful and do not hesitate to contact us should you need any suspicious file analyzed in future.
If you do not have an antivirus program or you would like to receive up-to-date information about the characteristics of our new products and which types of malware detects each of them, we offer you the Panda antivirus solution that best meets your needs.
http://www.pandasecurity.com/homeusers/solutions
Best regards,
PANDA SECURITY. One step ahead.
Gran Vía, 4
48001. Bilbao. SPAIN
Phone: +34 94 425 11 00
Fax: + 34 94 424 46 97
www.pandasecurity.com
23% of PCs with updated antivirus are infected ...is yours? Find out now for free at
www.infectedornot.com
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