Unable to install Kaspersky Security 2011

[NLKoering]

Even after running virus removal software, I'm still unable to install software.

[olejah]

Close/unload all the programs

Switch off:
- Antivirus and, if you have - Firewall.

- Execute following script in Manual Healing

begin
 SearchRootkit(true, true);
 SetAVZGuardStatus(true);
 QuarantineFile('C:\WINDOWS\system32\DRIVERS\fgdxbus.sys','');
 QuarantineFile('C:\WINDOWS\system32\DRIVERS\fgdscsi.sys','');
 QuarantineFile('M:\autorun.inf','');
 QuarantineFile('M:\WDSetup.exe','');  
 BC_ImportAll;
 ExecuteWizard('TSW',2,2,true);
 BC_Activate;
 RebootWindows(true);
end.

After reboot:
- Execute following script in Manual Healing

begin
CreateQurantineArchive('C:\quarantine.zip');    
end.

- Upload the C:\quarantine.zip here: upload_virus_eng.

[NLKoering]

Do I wait for a response on how to fix things or is it fixed now?

[olejah]

No, we have to check some files. I need file quarantine.zip uploaded, like I said earlier.

[NLKoering]

You received my uploaded file, correct? I just wanted to make sure.

[olejah]

No, we didn't, have you uploaded C:\quarantine.zip by this link?

[NLKoering]

I tried again tonight and I get a message telling me it's already been uploaded before.