Help !!!

[fatim]

Hi I have a huge problem. M y computer stops sometimes and before that the screen becomes blue saying one element of the memory or the disk isn't ok. Then here's my biggest problem: all search engines don't work: i can connect to the internet and to home page and favorite pages but whenever i look for smthg on bing or google it doesn't work a white page appears and at the bottom it's written "done" !
Then also windows won't install google chrome !!

I need your help thanks !

[Aleksandra]

Execute this script in AVPTool:

begin
SetAVZPMStatus(True);
RebootWindows(true);
end.

Make a new log of AVPTool.

[fatim]

Thank you so much !!

I am using Kasperzky Is it going to erase my personal files and data ?

[Aleksandra]

Is it going to erase my personal files and data ?

No.