options cannot be started !

iam using kav 2010 , some options cannot be started like file anti virus & proactive Defence & system watcher ! i tried to upgrade it to kav 2011 but the problem not resolved !

- Execute following script in AVPTool:
[code]
begin
ClearQuarantine;
QuarantineFile('C:\WINDOWS\system32\pmppm.dll','');
QuarantineFile('C:\WINDOWS\M7K1H1A7.vbs','');
QuarantineFile('c:\windows\system32\wltrysvc.exe','');
CreateQurantineArchive('C:\quarantine.zip');
end.
[/code]

c:\quarantine.zip upload [url=http://virusinfo.info/upload_virus_eng.php?tid=88596]here[/url]