Sorry, for being a newcomer.
Cannot run Kaspersky Virus Removal Tool 2010 (in Safe Mode) because it keeps saying: "Database is corrupted".
Kindly see "AVPtool SYSinfo" in attachment.
Please help!
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Sorry, for being a newcomer.
Cannot run Kaspersky Virus Removal Tool 2010 (in Safe Mode) because it keeps saying: "Database is corrupted".
Kindly see "AVPtool SYSinfo" in attachment.
Please help!
Hello,
Pls. run your system in NORMAL MODE.
Close/unload all the programs excepted AVZ and Internet Explorer
Switch off:
- Antivirus and and, if you have - Firewall.
- System Restore
- [URL="http://virusinfo.info/showthread.php?t=9207"]Execute following script[/URL] in Manual Healing
[CODE]begin
SearchRootkit(true, true);
SetAVZGuardStatus(True);
ClearQuarantine;
QuarantineFile('c:\program files\norton pc checkup\pc_checkup.exe','');
DelBHO('{500BCA15-57A7-4eaf-8143-8C619470B13D}');
QuarantineFile('C:\WINDOWS\system32\msxml71.dll','');
QuarantineFile('C:\WINDOWS\msa.exe','');
DeleteFile('C:\WINDOWS\msa.exe');
DeleteFile('C:\WINDOWS\system32\msxml71.dll');
DeleteFile('c:\program files\norton pc checkup\pc_checkup.exe');
DeleteFileMask('c:\program files\norton pc checkup\','*.*',true);
DeleteDirectory('c:\program files\norton pc checkup\');
DeleteFile('C:\WINDOWS\tasks\At1.job');
DeleteFile('C:\WINDOWS\tasks\At1.jobb');
DeleteFile('C:\WINDOWS\tasks\{7B02EF0B-A410-4938-8480-9BA26420A627}.job');
ExecuteWizard('TSW', 2, 2, true);
ExecuteWizard('SCU', 2, 2, true);
BC_ImportAll;
ExecuteSysClean;
BC_Activate;
SetAVZPMStatus(True);
RebootWindows(true);
end.
[/CODE]
After reboot:
- [URL="http://virusinfo.info/showthread.php?t=9207"]Execute following script[/URL] in Manual Healing
[CODE]begin
CreateQurantineArchive('C:\quarantine.zip');
end.
[/CODE]
- Upload the C:\quarantine.zip here: [url]http://virusinfo.info/upload_virus_eng.php?tid=85274[/url]
- Make a new log file of AVPTool
- Make a log file of Malwarebytes Antimalware: [url]http://www.malwarebytes.org/mbam.php[/url]
- Attach both logs to your new post..