Not cleanning infection Podnuha TDSS BHO Clicker
My pc got 3 infections (Rootkit.win32.Podnuha.a, Rootkit.win32.TDSS.d, Trojan.win32.BHO.ext, and Clicker.ARB). In fact, the antivirus removed part of them, but it seems something is on unknown files and memory files.
May you help me with that? The problem that is being caused all the time is generic service host for win32 crashes, and when i shutdown pc, explorer.exe do not close or crash during pc usage.
Thank you for now
Andre
I have tried several times
I have tried to follow these steps, but It seems the removal tool crashes before the restart.
I am sending you the quarentine file and the system check again.
Thank you very much
Andre