Help !!!

Hi I have a huge problem. M y computer stops sometimes and before that the screen becomes blue saying one element of the memory or the disk isn't ok. Then here's my biggest problem: all search engines don't work: i can connect to the internet and to home page and favorite pages but whenever i look for smthg on bing or google it doesn't work a white page appears and at the bottom it's written "done" !
Then also windows won't install google chrome !!

I need your help thanks !

Execute this script in AVPTool:

[CODE]begin
SetAVZPMStatus(True);
RebootWindows(true);
end.[/CODE]

Make a new log of AVPTool.

Thank you so much !!

I am using Kasperzky Is it going to erase my personal files and data ?

[QUOTE=fatim;561703]Is it going to erase my personal files and data ?[/QUOTE]
No. :)