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my pc is crashing down
Befor I format my computer I used to get these messages when I try to open the associated programs:
" Media center has stopped working"
"Internet explorer has stopped working"
When I try to open a folder or program I got this:
"Windows explorer has stopped working"
And sometimes:
"Windows sidebar has stopped working"
"IncrediMail has stopped working", and it shuts down and I couldn't open the program again till I restarted the computer.
I got Kaspersky Internet Security, and most of the times it also stops working and shuts down.
Some times, the computer restarts for no reason.
Other times I got a blue screen with writing, and I have no time to read whatever is written in it, because it restarts the computer within seconds.
I thought that the only way to solve these problems is to format the c: disk, but after I did I kept having the same problems.
And there are many other programs that keep stop working all the time, and sometimes I can reopen them after a restart, and other times I can never open them again.
Could anyone please help me and tell me what is going on with my computer
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Attach [B]virusinfo_syscure.zip.[/B]
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dear Aleksandra, I couldn't find this file, what shall I do to get it?
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[QUOTE=nano;493272]I couldn't find this file, what shall I do to get it?
[/QUOTE]
Please read the rules here [url]http://virusinfo.info/showthread.php?t=9184[/url]
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[B]1. Start [/B]AVZ*. Choose from the menu [B]"File" => "Standard scripts"[/B] and mark the [B]"Healing/Quarantine and Advanced System Analysis"[/B] check box. Click on the "Execute selected scripts" button.
Automatic scanning, healing and system check will be executed. A logfile (avz_sysinfo.htm) will be created and saved in the LOG folder in the AVZ directory as [B]virusinfo_syscure.zip[/B].
[COLOR=#ff0000][I]I did as written from the beggining of the rules, but when I got here I couldn't find this option ([/I][/COLOR][COLOR=#000000][B]Healing/Quarantine and Advanced System Analysis), what do you think has gone wrong?[/B][/COLOR]
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You want to say that you don't have this option on picture? :
[url=http://img2.pict.com/71/dd/87/1836603/0/untitled.png][img]http://img2.pict.com/71/dd/87/1836603/0/300/untitled.png[/img][/url]
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Yes, I don't have this option.
This is what I have:
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Run the script at number 3.
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While I was running the script the program stopped working, and I got this message:
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I diabled everything, and there was nothing working except the internet explorer, and of course offline because I disconnected the internet, and then I ran the program as administrator, and I'm still getting this message again and again...
I fed up with this computer, and I'm gonna throw it out of the window...
Pleeeeeeeeeeeeeeeeeeeese help me!!!:(
[size="1"][color="#666686"][B][I]Добавлено через 2 минуты[/I][/B][/color][/size]
sorry! it was "disabled", and "Pleeeeeeeeeeeeeeeeeeease".. thanks
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I can see nothing harmful in your logs. Your system seems to be clean. Try to install SP2 and all updates.
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I cannot update my windows, because either updates or installation of these updates stop working!!
What is wrong with my PC!!
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Come tomorrow. We will try to answer.
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+ Aleksandra
Download [URL="http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button"]MBAM[/URL], make a Full Scan [COLOR="Red"]without Deleting[/COLOR] of suspicious items, attache the log to your next posting.
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Thanks Aleksandra and rene-gad :), I'm downloading this program now, and I'll post the log as soon as I scan my pc.
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MBAM has checked my pc and find no infected files, but anyway here is the log.
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[QUOTE=nano;493969]MBAM has checked my pc and find no infected files.[/QUOTE]
Yes, you're right. But now we can also eliminate any malware as a cause of your problem: Just 3 programs cannot find any malicious thing.
I can recommend you to make such steps:
- Remove [URL="http://virusinfo.info/showthread.php?t=42263"]Bonjour[/URL]
- Clean Temp-Maps, Cache of Browsers, Recycler. Use Windows service tool [URL="http://support.microsoft.com/?scid=kb%3Ben-us%3B315246&x=17&y=6"]cleanmgr[/URL] or [URL="http://www.ccleaner.com/"]CCleaner[/URL] or [URL="http://www.clearprog.de/"]ClearProg[/URL]
Try to install Sevice Pack 2 for Vista - it will possibly solve your problem :)
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In addition, check configuration of the [url=http://support.microsoft.com/?scid=kb%3Ben-us%3B912923&x=13&y=13]data execution prevention[/url] function.The article is rather old but this function exists also in Windows Vista.
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Thank you all for your help, and I'm sorry for disturbing you and for taking from your time.
I'm gonna do what you advised, and I hope this will solve the problem..
Thanks again :D
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