remote user problem

I have remote user and I cant disconnect him,i try everything maybe someone
can help me please.

[QUOTE]System booted in Safe Mode with Networking[/QUOTE]We need a log in [B]normal[/B] - boot mode, all cleaning tools should be run 'as administrator'
[URL="http://virusinfo.info/showthread.php?t=9207"]Execute following script[/URL] in Manual Cure
[CODE]begin
ExecuteRepair(13);
SetAVZPMStatus(True);
RebootWindows(true);
end.
[/CODE]
After reboot - Repeat a log file in normal mode.