Please Fix

This is very difficult for us noncomputer people...shouldn't this be easier if you by Kaspersky for the program to actually work and fix viruses? It should be a one click solution for the amount of money that you pay and it seems like Kaspersky doesn't work....I get viruses all the time and I can't quaritine them to delete...please make this more user friendly...and I would love any help as well.

Thanks a million

Interesting position :)
As far i know, in USA is something else:
[I][B]Ask Not yourself What Country can do for you, Ask What You can do for Country.[/B][/I]
In computer security it is quite the same :)
A few tips in computer security i will give you letter. Now, with your permission we will start the curing process:
1.Please download avz special edition in my signature.(Do create a new folder, for example on your desktop and download it there)
Then, disconnect from internet and disable your antivirus.(just right click on it's icon and choose Exit)
Execute this script in avz: (how-to: [url]http://virusinfo.info/showthread.php?t=9207[/url])
[code]
begin
SearchRootkit(true, true);
SetAVZGuardStatus(True);
QuarantineFile('c:\program files\updates from hp\9972322\program\updates from hp.exe','');
DelBHO('{f93a094f-9bb6-4179-84c5-8cae93955627}');
QuarantineFile('D:\autorun.inf','');
QuarantineFile('C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll','');
QuarantineFile('C:\Program Files\WildTangent\Apps\CDA\CDALogger0402.dll','');
QuarantineFile('C:\WINDOWS\wt\webdriver\4.1.1\webdriver.dll','');
QuarantineFile('C:\Program Files\Common Files\AOL\ACS\WLHook.dll','');
QuarantineFile('C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm','');
QuarantineFile('C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll','');
QuarantineFile('c:\program files\google\googletoolbar1.dll','');
DelBHO('{4d3df971-a0f2-4209-a6f5-ca95ca173290}');
QuarantineFile('c:\windows\system32\wihuvigi.dll','');
QuarantineFile('C:\HP\KBD\KBD.EXE','');
DeleteService('MHNDRV');
QuarantineFile('C:\WINDOWS\system32\DRIVERS\mhndrv.sys','');
QuarantineFile('C:\WINDOWS\system32\vajoneyo.dll','');
QuarantineFile('C:\WINDOWS\system32\tepezoru.dll','');
QuarantineFile('C:\WINDOWS\system32\sikasiso.dll','');
QuarantineFile('C:\WINDOWS\system32\namiviko.dll','');
QuarantineFile('C:\WINDOWS\system32\mabarili.dll','');
QuarantineFile('C:\WINDOWS\system32\doluwuhi.dll','');
DeleteFile('C:\WINDOWS\system32\doluwuhi.dll');
DeleteFile('C:\WINDOWS\system32\mabarili.dll');
DeleteFile('C:\WINDOWS\system32\namiviko.dll');
DeleteFile('C:\WINDOWS\system32\sikasiso.dll');
DeleteFile('C:\WINDOWS\system32\tepezoru.dll');
DeleteFile('C:\WINDOWS\system32\vajoneyo.dll');
DeleteFile('C:\WINDOWS\system32\DRIVERS\mhndrv.sys');
DeleteFile('c:\windows\system32\wihuvigi.dll');
DeleteFile('C:\WINDOWS\system32\fqfogq.dll');
DeleteFile('C:\WINDOWS\wt\webdriver\4.1.1\webdriver.dll');
DeleteFile('C:\Program Files\WildTangent\Apps\CDA\CDALogger0402.dll');
DeleteFile('D:\autorun.inf');
BC_ImportAll;
ExecuteSysClean;
ExecuteRepair(6);
ExecuteRepair(8);
ExecuteRepair(9);
BC_Activate;
RebootWindows(true);
end.
[/code]
Your computer will reboot automatically.If not, do it manually.
2.Upload a quarantine according our rules(how-to:read appendix #3 of the rulse) by link [url]http://virusinfo.info/upload_virus_eng.php?tid=37606[/url]
3.You have an old version of kaspersky.Please go to official site and download the latest version [url]http://www.kaspersky.com/kav_latest_versions?downlink=206910255[/url]
uninstall yours, do restart, and install the new one.
Make an update, then full scan.Delete/cure if it will find something.
4. Please read & follow our rules [url]http://virusinfo.info/showthread.php?t=9184[/url] - you will need attach logs to your next post.