Пользователь обратился в сервис 911, указав на следующие проблемы в работе его компьютера:
Cannot load Kaspersky anti-virus as there is a virus already on the computer. The Kaspersky virus removal tool has been downloaded and has completed a full scan. It has identified a Trojan virus called Backdoor.win32.Agent.amjy and Trojan Downloader residing in many objects.
However although I have hit the delete button as prompt recommends the tool does not successfully delete the virus.
Дата обращения: 09.12.2010 2:54:14
Номер заявки: 41545