Пользователь обратился в сервис 911, указав на следующие проблемы в работе его компьютера:
I have many Trojans. I've run Kaspersky Virus Removal Tool but he can not remove the Trojans. The anti-virus Kaspersky can't be installed because too much infected. After the scan, could't boot. I get a blue page. Can boot only in safe boot. I've tried also Malwearbytes and Orbit 360. Even if I repair, they are steel there. The report say's to do Manuel remove. After each virus found, the recommendation was to ignore. I've did all the cleaning procedures with Advance System Care before doing the scan. Can you please help me ? I've done all I could. Thank-you in advance ! Nathalie.
Дата обращения: 23.10.2010 0:16:15
Номер заявки: 33810