My computer is a 32-Bit Windows 7 computer.
I have attempted to run Kaspersky Virus Removal tool, but that has proved unsuccessful because I have been forced to restart a number of times due to errors and requiring the computer for school-work. I ran a system's check, and here is the link that it opened for me. file:///C:/Users/Tiffany/AppData/Local/temp/Temp1_avptool_sysinfo.zip/avz_sysinfo.htm
Kaspersky has also told me I have these problems:
8/28/2010 8:56:05 PM Detected legal software that can be used by criminals for damaging your computer or personal data HiddenObject.Multi.Generic C:\Documents and Settings\Tiffany\AppData\Local\Mozilla\Firefox\Pro files\k4r6dll7.default\Cache\FB044409d01 Medium
9/21/2010 12:27:32 PM Detected legal software that can be used by criminals for damaging your computer or personal data HiddenObject.Multi.Generic C:\Windows\ServiceProfiles\NetworkService\AppData\ Local\Microsoft\Windows Media Player NSS\3.0\Icon Files\a7e66b66-45b5-4300-bd26-6d33de30c700.png Medium
9/11/2010 10:12:18 PM Infected virus HEUR:Trojan-Downloader.Script.Generic [deleted] High
I"m not sure what they mean, but I hope that you do and will be able to help me.
Thank you very much for your assistance.