suspiscion of infected computer

[andrew carthage]

Вложение 257093I can't install Kaspersky Internet Security 2011. The program stops after a while

[Rene-gad]

Pls. remove TuneUp Utilities. Make a log of GSI, upload it and post the link here

[andrew carthage]

Hello,

Thank you for your help. I've got another problem! Due to a mouse driver fail, I can't use my mouse (impossible to launch the scan with keypad) and so I can't launch the GSI tool. Is there an issue for that?

Best regards

Sandro DIONISI

[Rene-gad]

Sorry, but we cannot help you here. Search for a specialist near your location.

[CyberHelper]

Статистика проведенного лечения:

• Получено карантинов: 1
• Обработано файлов: 2
• В ходе лечения вредоносные программы в карантинах не обнаружены