Dear Kaspersky Team,
My laptop recently became infected with a Trojan so I downloaded and ran the Kaspersky Virus Removal Tool and have generated two reports using the "Manual Disinfection" feature. The problem I am having is that I when I try to add the two generated report files that I unzipped as attachments I get an error message saying "Invalid File Type". The two files I am trying to send you both have the same file name: avz_sysinfo, one being an XML doc and the other a HTML doc. Is there an alternative method of sending you these files?
I look forward to hearing from you.
p.s. Can I send you the report files via my Kaspersky Anti-Virus software package( I currently have Kaspersky Anti-Virus 2010 - Version 22.214.171.1246 (a.c) installed on my computer with 294 days remainiung on my 1 year license.