mcafee founds a trojan and kaspersky don't

[gduarte]

Hi,

I have in my computer the paid AV mcafee, and its reporting that my computer was infected by Boaxxe.dr, so, I was installed the Kaspersky removal tool to eliminate that trojan, but the Kaspersky don't found anything in its autoscan. how do I proceed in this case?

thanks very much

[Rene-gad]

Switch off/Disable:
- Antivirus and and, if you have - Firewall.
- System Restore


- Execute following script in Manual disinfection

begin
SearchRootkit(true, true);
SetAVZGuardStatus(True);
ClearQuarantine;
 DelBHO('{E7CF8A7B-4514-496D-84D1-D395ED2D60F2}');
 QuarantineFile('C:\Windows\system32\kexyznr.dll','');
 DeleteFile('C:\Windows\system32\kexyznr.dll');
 RegKeyParamDel('HKEY_LOCAL_MACHINE','SYSTEM\CurrentControlSet\Services\vmrnewst\Parameters','ServiceDll');
 RegKeyParamDel('HKEY_LOCAL_MACHINE','Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\zesohwul','DLLName');
ExecuteWizard('TSW', 2, 2, true);
ExecuteWizard('SCU', 2, 2, true);
BC_ImportAll;
ExecuteSysClean;
BC_Activate;
SetAVZPMStatus(True);
RebootWindows(true);
end.

After reboot execute following script in Manual disinfection

begin
CreateQurantineArchive('C:\quarantine.zip');
end.

and upload the C:\quarantine.zip over the link Upload quarantined files on the top of this page.

- Remove Bonjour
- Clean Temp-Maps, Cache of Browsers, Recycler. Use Windows service tool cleanmgr or CCleaner or ClearProg
- Close all the programs and start only Internet Explorer!!!
- Repeat a log file of AVPTool.
- Make a log file with Hijackthis ( Analysis, p.3 for further informations).
- Switch Antivirus and, if you have - Firewall, on.
- Go On-Line
- Attach both logs to your new post..

[gduarte]

Thanks for help so quick, but, before I read your reply I manage to solve this problem with COMBOFIX and OTL software, a friend told me how to fix this issue using those aplication. Anyway I ran the script and kaspersky informed that this trojan is no longer in my computer, and I followed your advise and the Bonjour software was cleaned.

So, thank you for help me on this issue.
You guys are the best.