Thank you for contacting Skype Customer Service.
We understand your concern about a recent password change for one of your account. We will do our best to assist you with this.
Upon checking it appears that a password reset request was submitted for the account valeriyХХХХХХ. Rest assured that you will still need to confirm this on your email address.
There was no successful attempt of password change for both accounts.
Here are a few tips to help you to keep your Skype account secure:
If you notice suspicious behaviour on your Skype account or you think someone else might have your details, change your password immediately. To learn more about how to change your password, please see:
Disable Skype’s automatic sign in feature. To do this, first ensure that you have signed out of Skype. In the Welcome to Skype Sign-in screen that appears, uncheck Sign me in when Skype starts.
Make sure that your PC’s security systems are running properly and are up to date. This will help to stop unauthorized third parties from using viruses or malware to steal your Skype account details.
Watch out for ‘phishing’ websites or strangers approaching you by email, instant message, SMS or on the phone (they may even pretend to be from Skype), especially if they ask you to reveal personal information, such as your password or your credit card numbers.
If you receive an email, instant message or SMS claiming to be from Skype that you suspect is fraudulent, DO NOT open any attachment, reply, or click any links. Our downloads and upgrades are only ever available on www.skype.com
so you should never download anything from anywhere else.
When you use Skype on a public computer, be aware of the people around you when entering your personal details as they might be seen, and remember to sign out of your account and quit Skype completely when you have finished using it.
To find out more about how to stay secure, please visit: