Пользователь обратился в сервис 911, указав на следующие проблемы в работе его компьютера:
i just bought the update for my computer but when i try to install it, first it tells me that the setup wizard has detected a newer version of the application so i try to download the newer version and another window pops up and this one is to save the applicaton and i do that, save it, and the setup wizard starts to download the newer version and when it stops an "application error" window appears and it says "the instrucion at 0x00873db0 referenced memory at 0xed186cca. the memory could not be written.
click on OK to terminate the program" and i clicked ok and it tells me that my computer might be infected and sent me to this page because the tool could not be installed automatically
Дата обращения: 24.06.2011 12:13:16
Номер заявки: 89626