windows dice que tengo una infeccion grave

[volandero]

al instalar el antivirus version 2011 me dice que tengo una infeccion grave y no se ejecuta el antivirus.

[Rene-gad]

Hi,
it's an english-speaking forum. Pls. use only this language.

al instalar el antivirus version 2011

You have installed Kaspersky Internet Security 2010. TIW you have to remove it just before installation of any other antivirus.

[volandero]

Sorry,

Thanks, but when you install the 2011 version autamaticamente you uninstall the 2010 version, do not think the error comes from spyboot

[Rene-gad]

when you install the 2011 version autamaticamente you uninstall the 2010 version

No. Pls. read here: http://forum.kaspersky.com/index.php?showtopic=67812

If you're upgrading to version 2011 from version 7.0, 2009 & 2010, then i would strongly recommend that you uninstall any previous version

Pls. additionally inform you about incompatible with Kaspersky Software: http://support.kaspersky.com/kis2010...?qid=208280127

[volandero]

help me

[Rene-gad]

I see nothing suspicious in your logs. Unistall Spybot Search & Destroy.

[volandero]

I see nothing suspicious in your logs. Unistall Spybot Search & Destroy.

thanks, the case will not let me run any antivirus on-line, the explorer is blocked, and the KIS tells me "could not be installed because your computer may be infected seriously"

[Rene-gad]

Pls. make the log of Malwarebyte's Antimalware:http://www.malwarebytes.org/mbam-download.php

[volandero]

I tested Malwarebyte's Antimalware and the spyware doctor and none detected anything, I used the regcleaner and ccleaner, and tool and continues kavremover install while before giving an error and now even that.

[Rene-gad]

I suppose you have any system problem, but I'm afraid we cannot diagnose it. Can you spring to the earliest point of system restore or have you just disabled it?
Spyware Doctor is a bullsh.. Pls. remove it.

[volandero]

thanks