I cant seem to get a few rootkits and trojans deleted from my computer. When I run Kaspersky virus removal tool, it never finish running a full scan. normally stopping around 97%. I have a trojan-clicker.Win32.Cycler.ajsx in C:\system volume information\Microsoft\services.exe and smss.exe as well as Rootkit.Win32.TDSS.d . I also ran the "gathering system information" under manual disinfection and have the report file saved and ready to upload when asked to do so.